Shipping policy

SHIPPING POLICY

Order Processing

All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.

You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order has been shipped.


Shipping Times

We offer fast international shipping worldwide.

Estimated delivery times:

  • United States: 1-3 business days

  • Europe & Canada: 1-3 business days

  • Other International Destinations: 2-7 business days

Please note that delivery times are estimates and not guaranteed.


Shipping Rates

We offer free worldwide shipping on qualifying orders.

Shipping rates and eligibility for free shipping may vary depending on your location and order value. Any applicable shipping costs will be calculated and displayed at checkout.


Customs, Duties and Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by your country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.


Shipping Delays

We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.


Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Lost or Stolen Packages

Once your order has been handed over to the shipping carrier, we are not responsible for lost, stolen, or delayed packages.

However, if you experience an issue, please contact us and we will do our best to assist you.


Contact

If you have any questions about shipping, you can contact us at:

info@odumandesign.com